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Automatically Add Contacts in Zoho Campaigns on Successful Razorpay Payments

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Let us discuss how you can integrate Razorpay with Zoho Campaigns and automatically add contacts to your list in Zoho Campaigns on successful Razorpay payments.
This automation requires a one-time setup, for which we will use Pabbly Connect.
We will link Razorpay with Pabbly Connect to capture successful payment details, link Pabbly Connect with Zoho Campaigns and add contacts in Zoho Campaigns using the payment details.

Steps to Automatically Add Contacts in Zoho Campaigns on Successful Razorpay Payments

1. Sign In / Sign Up to Pabbly Connect and Create a Workflow
2. Establish a Connection between Razorpay and Pabbly Connect
3. Setup Zoho Campaigns as the Action App to Add Contacts

Step 1:- Sign In / Sign Up to Pabbly Connect and Create a Workflow

A. Sign In / Sign Up

To begin this process, visit Pabbly Connect and create your account by clicking on the ‘Sign Up Free’ button. You can also click on Sign In if you already have an account.

Click on the Pabbly Connect ‘Access Now’ button

B. Create Workflow

To create a new workflow, click the ‘Create Workflow’ button.

Name your workflow, and click on ‘Create’.

Step 2:- Establish a Connection between Razorpay and Pabbly Connect

We will look at the steps through which we can establish a link between Razorpay and Pabbly Connect. This will help us capture the data for each successful payment.

A. Trigger App

Trigger allows us to choose the application that will receive the data for Pabbly Connect. In our case, it would be Razorpay.

Expand the Trigger Step, choose ‘Razorpay’ as your Action App, and select ‘Payment Captured’ as an Action Event.

B. Webhook URL

A new Webhook URL will get generated. You will use this Webhook URL to create a connection with your Razorpay account. Copy the Webhook URL.

As soon as you Copy the Webhook URL, Pabbly Connect will start looking to capture data from Razorpay, as indicated by the rotating Waiting For Webhook Response button.

C. Connect Razorpay Account

To connect with your Razorpay account, go to your Razorpay dashboard and click on ‘Settings’ > ‘Webhooks’ > ‘Add New Webhook’.

You will be prompted to create a Webhook URL. Paste the Webhook URL we copied earlier, select ‘payment.captured’ as the Active Events and click on ‘Create Webhook’.

D. Test Connection

Let us now test the connection we just established by making a dummy payment. Open your Razorpay payment form in an incognito tab, fill in the credentials and make a payment.

You will receive a successful payment response along with the customer details.

Step 3:- Setup Zoho Campaigns as the Action App to Add Contacts

A. Action App

Action allows us to choose the application that will get executed by the workflow trigger.
We essentially want to add contacts in Zoho Campaigns on successful payments. Therefore, Zoho Campaigns will be our Action App.

Choose ‘Zoho Campaigns’ as the Action App, select ‘Add/Update Subscriber’ as an Action Event, and click on ‘Connect’.

B. Connect Zoho Campaigns Account

To connect with your Zoho Campaigns account, select ‘Add New Connection’, and click on ‘Connect With Zoho Campaigns’. Also, grant the authorization.

You can find the Domain from your Zoho Campaigns account URL.

Enter your Domain, and click on ‘Save’. Also, grant the authorization.

C. Map the Necessary Fields

Now that you have connected your Zoho Campaigns account, all you need is to map the necessary details from the step above. Mapping ensures our data remains dynamic and changes as per the received responses.

Select the List to which you want to add your contacts.

Map the First Name from the step above.

Similarly, map the other fields, leaving the unnecessary ones empty, and click on ‘Save & Send Test Request’.

As soon as you click on Save & Send Test Request, a mail will be sent to your customer asking them to confirm the subscription. Following this confirmation, the contact will get added to your Zoho Campaigns list.

Our automation is complete. We have successfully integrated Razorpay with Zoho Campaigns. Now for each new successful payment on Razorpay, a contact will automatically be added to your list in Zoho Campaigns.

You can copy this entire workflow by clicking this link.

Sign Up for a free Pabbly Connect account, and start automating your business
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