In this section, we will discuss how you can integrate Jira with Slack and automatically share newly created Jira issues on the Slack channel of your choice.
This automation requires a one-time setup, for which we will use Pabbly Connect.
We will first link Jira with Pabbly Connect to capture the issues, then link Pabbly Connect with Slack to share the captured issues.
Steps to Automatically Send Notifications of Newly Created Jira Issues on Slack
1. Sign In / Sign Up to Pabbly Connect and Create a Workflow
2. Establish a Connection between Jira and Pabbly Connect
3. Setup Slack as the Action App to Send Messages
Step 1:- Sign In / Sign Up to Pabbly Connect and Create a Workflow
A. Sign In / Sign Up
To begin this process, visit Pabbly Connect and create your account by clicking on the ‘Sign Up Free’ button. You can also click on Sign In if you already have an account.
Click on the Pabbly Connect ‘Access Now’ button
B. Create Workflow
To create a new workflow, click the ‘Create Workflow’ button.
Name your workflow, and click on ‘Create’.
Step 2:- Establish a Connection between Jira and Pabbly Connect
We will now look at the steps through which we will establish a link between Jira and Pabbly Connect. This will help us to fetch the newly created Jira issues.
A. Trigger App
Trigger allows us to choose the application that will receive the data for Pabbly Connect. In our case, it would be Jira Software (Triggers).
Choose ‘Jira Software (Triggers)’ as the Trigger App and select ‘Configure Webhooks’ as a Trigger Event.
B. Webhook URL
A new Webhook URL will get generated. You will use this Webhook URL to create a connection with your Jira account. Copy the Webhook URL.
As soon as you Copy the Webhook URL, Pabbly Connect will start looking to capture data from Jira Software, as indicated by the rotating Waiting For Webhook Response button.
C. Connect Jira Account
Log in to your Jira account, and navigate to ‘Settings’ > ‘System’ > ‘Webhooks’.
Name your Webhook, select Status as ‘Enabled’, and paste the Webhook URL we copied earlier.
Specify a JQL query e.g; project = “Project Name” AND issuetype = Task, check Issue “created”, and click on ‘Create’.
D. Test Connection
To test the established connection, we will create a new issue and check for the response received.
Expand the Response Received, where the details of the issue ticket you just created must be visible.
Step 3:- Setup Slack as the Action App to Send Messages
Action allows us to choose the application that will get executed by the workflow trigger.
We essentially want to send a channel message containing the captured data on Slack. Therefore, Slack will be our Action App.
A. Action App
Choose ‘Slack’ as your Action App, select ‘Send Channel Message’ as an Action Event, and click on ‘Connect’.
B. Connect with Slack Account
To connect with your Slack account, select ‘Add New Connection’ and click on ‘Connect With Slack’.
Enter your Token Type and click on ‘Save’. Also, grant the authorization.
Select the Channel to which you want to send the message.
C. Compose Message
Now that you have connected your Slack account, all you need is to map the necessary details from the step above. Mapping ensures our data remains dynamic and changes as per the received responses.
Map the Message from the step above.
Enter / Map the other fields, leaving the unnecessary ones empty, and click on ‘Save & Send Test Request’.
The moment you click on Save & Send Test Request, the issues will automatically be shared with your team members on Slack.
Our automation is complete. We have successfully integrated Jira with Slack. Each time you create a new issue ticket in Jira, your team members will automatically be notified of that same issue on Slack.
You can copy this entire workflow by clicking this link.
Sign Up for a free Pabbly Connect account, and start automating your business
Subscribe to our Youtube Channel for more such automation
For any other queries, visit our forum